01
Technical pre-sales
Translate alloy, throughput, footprint, and operator constraints into a practical system path before a customer ever receives a generic quote.
AI Operations · OpenClaw
The operating layer behind faster foundry planning.
OpenClaw helps Cylanco turn machine data, casting know-how, and customer context into clear technical conversations — without exposing pricing logic or internal systems.
What it does
Not a chatbot. A workflow-native AI layer.
02
Product knowledge
Keep machine specs, module logic, field notes, and support answers in one compiled knowledge layer instead of scattered chat history.
03
Global support workflow
Route customer context into repeatable follow-up: clarify the need, prepare the plan, and keep sales and engineering aligned.
Operating flow
From messy inquiry to human-reviewed plan.
- Step 01
Customer context
- Step 02
Machine + process reasoning
- Step 03
Module recommendation
- Step 04
Human-reviewed production plan
Built for B2B privacy
Pricing stays protected. Decisions stay accountable.
The public site explains the capability layer. Sensitive discount rules, exact quote generation, customer records, and internal routing remain behind Cylanco's reviewed workflow.